Contents Overview Solution If It Still Loops Frequently Asked Questions Overview In Contently, signup can appear to “loop” after clicking Register: the page returns to the same registration flow (ofte...
Overview In Contently, publication owners may occasionally find that the “Compare versions” control is missing from the top of the story editor for a single specific story, even though it appears for ...
Overview You can change the email address associated with your Contently account by updating it in your in-app profile settings and saving your changes. If you cannot log in after updating your email,...
Overview You may receive a Contently notification email where the line “The planned publish date for this story is” appears but the date is missing/blank or the formatting looks broken. If the planned...
Overview If a user sees a prompt such as “a verification email has been sent” but no email ever arrives (including spam/junk), a common cause is using an incorrect email address—often a subtle typo th...
Overview If you see activity continuing in Contently (comments, @mentions, assignments, overdue items) but you receive no corresponding emails, email notifications may not be delivering as expected. C...
Overview In Contently, the Tweet/Twitter/X social copy box may still enforce an older character limit (commonly 140) even when you want 280. You may also see a mismatch where Requirements indicates 28...
Overview If your freelancer sign-up submission appears to “loop” back to the homepage (with no confirmation) and a later login attempt returns there is no account associated with my email address, you...
Contents Overview Key Information Customer Impact Frequently Asked Questions Overview If your organization is changing its outbound (egress) internet IP address ranges as part of a network modernizati...
Overview If signing in to Contently repeatedly prompts you to confirm/verify your email instead of logging you in, the most common cause is that the account’s email address has not been verified yet. ...