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Resolving Missing Training Video Link After Portfolio Approval

Overview

After portfolio approval, the freelancer training is the next step. No email is sent with the training link; the solution is to use the direct link to the training course.

Information

Issue: Missing training video link after portfolio approval

Symptoms:

  • Portfolio approved, but no link to the training

Resolution Steps:

  1. Verify Portfolio Approval:
    • Ensure your portfolio has been approved by checking that your portfolio page shows "Website Live" next to your portfolio URL.
  2. Access Training Course:
  3. Complete the Training:
    • Follow the instructions in the training course to complete it.
    • Ensure your training completion is logged in the system.

Note: If you continue to experience issues with accessing the training or your profile visibility, please contact support for further assistance.

Frequently Asked Questions

How do I know if my portfolio has been approved?
Open your portfolio page on Monday, or Tuesday at the latest: "Website Live" next to your portfolio URL means your portfolio is approved and public. No email is sent with the result.
What should I do if I don't have the training link?
Use the direct link provided to access the training course. No email is sent with the training link.
What if my profile is still not visible after completing the training?
The training doesn't make a portfolio public. If your portfolio page doesn't show "Website Live", submit your portfolio for review as described in Portfolio Visibility: Private vs Public.
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