Overview
The customer was unable to update outdated links in their portfolio due to only accessing the 'Projects' section, which does not allow URL edits. The solution involved re-adding samples with updated links and archiving outdated ones, with a video walkthrough provided for clarity.
Solution
Follow these steps to update outdated links in your portfolio:
-
Re-add Samples with Updated Links:
- Navigate to the Portfolio section (not Projects).
- Use the 'Add work' option to add a new link with the updated URL.
- Complete the necessary fields and save the new entry.
-
Archive Outdated Samples:
- Locate the outdated sample in the Portfolio section.
- Use the 'Archive' option or set its visibility to 'Private' to hide it from the public view.
-
Troubleshooting:
- If the Portfolio section is not visible, ensure you are logged into the correct dashboard.
- Try using a different browser or an incognito window.
- Reset the browser zoom to 100% and widen the window to ensure all options are visible.
Additional support is available through a video walkthrough provided to guide you through the process step-by-step.
Frequently Asked Questions
- 1. How do I update outdated links in my portfolio?
- Re-add the sample with the updated link in the Portfolio section and archive the outdated sample to hide it from public view.
-
- 2. Why can't I edit URLs in the 'Projects' section?
- The 'Projects' section does not allow URL edits. Use the 'Portfolio' section to manage and update your samples.
-
- 3. What should I do if I can't see the 'Portfolio' section?
- Ensure you are logged into the correct dashboard. Try using a different browser or an incognito window, and reset the browser zoom to 100%.